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Ethics Complaint
Many difficulties between real estate
professionals (whether REALTORS® or not) result from
misunderstanding, miscommunication, or lack of adequate
communication. If you have a problem with a real estate
professional, you may want to speak with them or with a
principal broker in the firm. Open, constructive
discussion often resolves questions or differences,
eliminating the need for further action.
If, after discussing matters with your
real estate professional or a principal broker in that
firm, you are still not satisfied, you may want to
contact the local board or association of REALTORS®.
Many boards and associations have informal dispute
resolving processes available to consumers (e.g.
ombudsmen, mediation, etc.).
If, after taking these steps, you still
feel you have a grievance, you many want to consider
filing an ethics complaint.
Learn more. ...
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Mediation
Mediation is a service provided by every
board/association of REALTORS
. Unlike
arbitration, in which the parties present their cases to
a panel of arbitrators whose decision is final and
binding, mediation brings the disputing parties together
in an atmosphere conducive to dialogue and conciliation,
encouraging them to work together to reach a mutually
acceptable resolution. Experience has shown that 80% or
more of the disputes that otherwise would be arbitrated
can be resolved faster and more efficiently through
mediation. This is a significant savings in time and
expense for both the parties and for boards and
associations. Mediation can also be a positive
experience for those who participate because, rather
than a "winner" and a "loser" being determined by a
panel of arbitrators, in mediation the parties work
together, guided by a mediator, to fashion their own
solution. Mediation is frequently a "win-win" situation
for everyone. Learn more. ...
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