The health of our members and staff is our top priority, and we are taking appropriate measures to ensure the safety of each of you.

We understand the importance of your business and will remain available to the membership. Communication with staff is available during normal business hours. Please feel free to contact our staff for specific needs:

April Thomas, Chief Executive Officer: 703-565-0032
Haley Hudson, Executive Assistant: 571-552-3241
Angie Simensen, Membership Director: 703-565-0037
Brandy Hinton, Professional Development Director: 703-565-0036
Meagan Gregg, Communications & Events Director: 703-565-0038
Kaylen Main, Member Service Representative: 703-565-0033

Q&A

Will I still be able to make purchases in the store?

Yes. We will have curbside pick-up available by appointment. You will need to call at us at 703-565-0033 when you have arrived and provide an ID so we can confirm your identification.
Orders can be made over the phone Monday – Friday between 9am – 4:30pm, or you may email us at info@pwar.com during or after hours and attach the credit card authorization form. We will accept payment over the phone during this time.

What if I have a broken lockbox?

Lockboxes may be serviced again as usual. Masks and Social Distancing practices are required.

Will the member lounge still be open?

UPDATE (9/28/2020): We will now open our Member Service Lounge with limited capacity. A first-come, first-serve basis applies as usual.

For all other questions or concerns, please call 703-565-003 or email us at info@pwar.com

Our staff will continue to take every precaution to remain healthy or stay home when sick in order to continue providing the level of support and customer service you have come to expect from our Association.

Please continue with the sanitary best practices:

Staying home if you have a fever, cough, shortness of breath or any other cold or flu-like symptom.
Washing your hands frequently with soap and water for at least 20 seconds. If soap and water aren’t available, use an alcohol-based hand sanitizer.
Avoiding touching your eyes, nose, and mouth with unwashed hands.
Avoiding close contact with anyone who is sick.
Cleaning and disinfecting frequently touched objects and surfaces.
Covering your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve.

For information specific to real estate, please see NAR’s Coronavirus: A Guide for Realtors

For the most current information about coronavirus, please visit the CDC’s website.

State & National Resources for COVID-19

Virginia REALTORS®

Virginia REALTORS^® is committed to keeping YOU in-the-know with updates and resources regarding the impact of the coronavirus disease (COVID-19) on your business and industry. Keep checking back—this page will be updated regularly with new information.

Click here for updates.

NAR Coronavirus Resources

The COVID-19 pandemic is impacting members in unprecedented ways, and raises numerous unique and novel issues for the real estate industry. Through this guidance, NAR aims to respond to commonly asked questions, and to empower members to successfully navigate their real estate businesses during these challenging, and continually evolving, circumstances.

Click here for General Guidance during COVID-19

Right Tools, Right Now – Access new and existing resources, such as webinars, training courses, and other business tools, for free or at a reduced cost.

NAR Coronavirus Advocacy
NVAR COVID-19 Contract Addendum Information and Link