PWAR

PWAR Headquarter Closure (COVID-19)

Mar 20, 2020

 

The health of our members and staff is our top priority, and we are taking appropriate measures to ensure the safety of each of you. As of Monday, March 23, 2020, we will be closing our doors to outside traffic.

We understand the importance of your business and will remain available to the membership. Communication with staff will still be available during normal business hours. Please feel free to contact our staff for specific needs:

April Thomas, Chief Executive Officer: 703-565-0032
Haley Hudson, Executive Assistant: 571-552-3241
Angie Simensen, Membership Director: 703-565-0037
Brandy Hinton, Professional Development Director: 703-565-0036
Meagan Gregg, Communications & Events Director: 703-565-0038
Kaylen Main, Member Service Representative: 703-565-0033

With that, we have several adjustments that we are making to ensure the safety of our members and staff. Below is a Question & Answer list for most common concerns.

Q&A

Will I still be able to make purchases in the store?
Yes. We will have curbside pick-up available by appointment. These appointments will only be made for Friday’s between 10am – 1pm. You will need to call at us at 703-565-0033 when you have arrived and provide an ID so we can confirm your identification. Please only come during your scheduled pick-up time.
Orders can be made over the phone Monday – Friday between 10am – 1pm, or you may email us at info@pwar.com after hours and attach the credit card authorization form. We will accept payment over the phone during this time.

What if I have a broken lockbox?
Unfortunately, we will be unable to fix broken lockboxes, however, you may still purchase a new one and assign it to yourself.

Will the member lounge still be open?
No. We will only be allowing staff at headquarters during these tentative business hours.

Will the Awards Luncheon on April 29th be cancelled?
We are postponing the Awards Luncheon until further notice. Awards applicants who ordered a plaque and/or certificate will still receive them. For any specific questions concerning the Luncheon, please email meagan@pwar.com.

For all other questions or concerns, please call 703-565-003 or email us at info@pwar.com
Our staff will continue to take every precaution to remain healthy or stay home when sick in order to continue providing the level of support and customer service you have come to expect from our Association.

Please continue with the sanitary best practices:

  • Staying home if you have a fever, cough, shortness of breath or any other cold or flu-like symptom.
  • Washing your hands frequently with soap and water for at least 20 seconds. If soap and water aren’t available, use an alcohol-based hand sanitizer.
  • Avoiding touching your eyes, nose, and mouth with unwashed hands.
  • Avoiding close contact with anyone who is sick.
  • Cleaning and disinfecting frequently touched objects and surfaces.
  • Covering your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve.

For information specific to real estate, please see NAR’s Coronavirus: A Guide for Realtors

For the most current information about coronavirus, please visit the CDC’s website.